Building a PCC Culture
Thu, 18 Sept
|CTI @ Kwong Wai Shiu Hospital
Gain the skills, knowledge, and attitudes to implement true PCC. Realise how it includes not just care delivery, but also organisational support, resident focus, workforce practices, care planning, and continuous quality improvement.
Time & Location
18 Sept 2025, 9:00 am – 19 Sept 2025, 5:00 pm
CTI @ Kwong Wai Shiu Hospital, 705 Serangoon Rd, Singapore 328127
About the Event
Lead with Compassion. Deliver with Excellence. Build a PCC Culture.
Suitable for: 👤Participants leading a team in an eldercare, healthcare, social work, or community care settings
Is the culture in your organisation is quietly standing in the way of delivering person-centred care for your clients?
Why this course is for you:
🌟You want to better understand how your organisation truly delivers care
🌟You’re ready to lead with heart and clarity, and to bring people together for something better
🌟You feel that care needs more than good intentions and want to look for clear, practical ways to make it effective
Values You’ll Gain from This Course:
🩵Accountability - take ownership of care quality and drive positive change in your organisation
🩵Leadership and Collaboration - Recognise your role in shaping culture and step up to lead meaningful change
🩵Intentionality - Focus your actions with purpose and make sure your care truly aligns with what matters most to the client